In our combined 250+ years in this industry, we’ve learned that having leaders who are empowered and who have psychological safety are 10x more likely to protect and build their business.  Those working for a paycheck, get just that.  Those who have a meaningful purpose, operate like owners.  We give the clarity that leads to the purpose that builds momentum and creates meaningful change. 

What we do, outside of the guest experience is give purpose to our people. We operate with the philosophy of servant leadership and we know that a superior guest experience begins by taking care of our team first. We will use this same passionate process to continue to seek out other ways to unite people in ways that our industry has never achieved before on a large scale. 

Become 1% better each day. It always seems impossible until it’s not.

• Embrace diversity. A unique team is a powerful one.

• Plant seeds, water them, and grow them into our legacy.

• It's not who the person is today that's important, but who they can be if you believe in them.

• Eliminate anonymous by listening attentively & responding creatively.

• Trust is the highest form of human motivation.

• It's okay to "Break the rules", just not the law.

• There is always a smarter, faster and better way.

• Be alert and aware. Safety starts when no one is watching.

• Confidence that you know everything will make you an idiot.

• Commit to learning more about what you do. When we know better we do better.

• Take action. It can only suck once, or it can be the best thing we've ever done.

• When we add, take something away to provide clarity. Let go so we can grow.

• Be consistent and persistent. They aren't hearing you until you're tired of saying

• Mistakes followed by positive reflection lead to growth.